Privacy Policy

Effective Date: January 7, 2026  |  Version 1.0

Creative X Entertainment LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use EditX and our related services (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address, name, and password when you create an account
• Profile Information: Optional profile picture and display name
• Payment Information: When you make a purchase, our payment processor (Stripe) collects payment details. We do not store your full credit card number.
• Support Communications: Information you provide when contacting our support team
• Feedback: Bug reports, feature requests, and other feedback you submit

1.2 Information Collected Automatically

• Usage Data: Features used, operation counts, and general usage patterns
• Device Information: Operating system, Premiere Pro version, and plugin version
• Log Data: IP address, browser type, and access times for our web services
• Cookies: Small data files used to remember your preferences and maintain sessions

1.3 Information We Do Not Collect

• We do not access, upload, or store your video projects or media files
• We do not collect content from your Premiere Pro timeline
• We do not record your screen or capture screenshots
• If you use BYOK (Bring Your Own Keys), we do not store your third-party API keys on our servers—they are stored locally on your device

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and manage your account
• Send you updates, security alerts, and support messages
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We work with third-party companies to provide the Service, including:

• Supabase: Database hosting and authentication services
• Stripe: Payment processing
• Resend: Transactional email delivery
• AI Service Providers: When you use AI-powered features, relevant data is sent to providers like OpenAI, Anthropic, Replicate, or others as required for feature functionality

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

3.2 Legal Requirements

We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

3.4 No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Understand how you use our Service
• Improve our Service based on usage patterns

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. If you delete your account:

• Your profile and personal data will be deleted within 30 days
• Anonymized usage data may be retained for analytics purposes
• Information required for legal compliance may be retained as required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Regular security assessments
• Access controls and authentication requirements

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Export: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at privacy@creativexent.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take steps to ensure your information receives adequate protection in accordance with this Privacy Policy.

9. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly. If you believe we have collected information from a child under 13, please contact us at privacy@creativexent.com.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt-out of sales (though we do not sell personal information). To exercise your California privacy rights, contact us at privacy@creativexent.com.

11. European Privacy Rights

If you are in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including rights to access, rectification, erasure, restriction of processing, data portability, and objection to processing. Our legal basis for processing is typically contract performance (to provide the Service), legitimate interests (to improve and secure the Service), or your consent where applicable.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Effective Date." Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: